14 Oct 2020

Watching on OurLeague? Our Guide

Watching on OurLeague for the first time? Check out our guide for getting onto the OurLeague services, how to watch the game and what you can watch it on.

Watching the Giants on OurLeague in 2020? You'll need to familiarise yourself with the OurLeague app. Here's our guide on how to sign up, get your code to access Huddersfield games and watch the Betfred Super League on OurLeague. 

We have emailed Season Ticket holders with information on how to access the broadcast, and along with guides on how to sign up for the service with your code. They game is exclusively on OurLeague, not Sky Sports, so any supporters who will want to watch the game will need to have an account with OurLeague and have redeemed their code. If you have already had a code, you don't need a new one for the game on Wednesday, as your codes are valid for all behind closed doors fixtures

Click here to visit OurLeague

If you do not have a code, make sure you contact media@giantsrl.com before prior to matchday to get your code, this ensures we can get to you before kick-off. If you have already sent your email, you will get a code. If you already have a code, you will not need to input your code again or get a new code to watch the game.

Your unique code which is redeemable on the OurLeague App   – you need to sign up if you haven’t already.

Once you have activated your code it will remain valid so no need to re-register again each week. You will have the option to watch the game live as it happens, or watch back later in the week.  You need a unique code for each member if you want to watch on different devices.

Any other FAQs, click here. 

I haven't gotten my code, what do I do? 

if you have already sent an email to media@giantsrl.com, you will get your code before Wednesday's game as we're still working through the submissions, but if you haven't, mail in before 5pm to ensure that you'll get your code sent to you. You will need to email two things; your name and your account ID, which is located underneath your name on your Season Card. 

Each code you get can only be used once, but once a code is redeemed, you don't need a new one. 

To redeem your code

1.     Ensure you are logged into your Our League account, or create one if you don’t already have one.

2.    Head to the Live Stream section.

3.     At the top of the page, click on ‘Redeem your Season Ticket Voucher Code Here.

4.     You should now have been redirected to the code redemption site.

5.     Enter your code in the box which you have received from your club.

6.     You will receive a ‘Success’ message once your code is entered.

7.     You can now watch home and away games for your club via the Our League app on the ‘videos’ section of the app home page, or via the website. Please note you can only watch Huddersfield Giants using this service, if you log on before the Giants game it will not show you the previous game.

**You cannot redeem your code via the Our League app. It must be redeemed via the steps above***

For more advice please email ourleague@streamamg.com

Do I need an OurLeague account?

All supporters will require a free Our League account to use our Matchday Live streaming service.

Many fans will already have an Our League Account set up, which can be used to log-in seamlessly between our website and app.

You can set up your account for free – it requires only a valid email address and a few minutes to set up.

Set up your free Our League account

How can I watch?

Our League membership is accessible on desktop and mobile devices. You can view via the Our League app on the ‘videos’ section of the app home page, or via the website.

If you are accessing the match stream on a mobile device such as a smartphone or tablet, we strongly recommend that you do so via the Our League Official App ensuring that your App is updated to the latest version.

Download the Our League Official App here:

Apple users can download the Our League Official app from the App Store

Android users can download the Our League Official app from Google Play

For our recommended settings and system operators, see below:

The RFL recommends members use the following operating systems and browsers which are fully supported for live content.

This will ensure you enjoy the best experience when live streaming video or listening to live audio commentary.

We cannot guarantee that live video streaming or live audio commentary will work effectively on any other combinations and advise you to check your set-up meets the below criteria.

Desktop

PC

Operating systems: Microsoft® Windows® XP SP3 (32-bit), Windows Vista® (32-bit), Windows 7, Windows 8.1, Windows 10 and later new Windows releases

Browsers: the latest versions of Microsoft Edge, Mozilla Firefox and Google Chrome

Mac

Operating systems: Mac OS X v10.12 Sierra, or later

Browsers: the latest versions of Safari, Mozilla Firefox and Google Chrome

Please note: supporters who have upgraded to the latest version of OS X (Mojave) or have otherwise upgraded to Safari 12may have issues with live content in Safari – please use latest versions of Firefox and Chrome in this case. Internet Explorer and Opera are not supported.

Mobile Devices

Please note that, in line with RFL regulations, supporters must use the Our League Official App to watch live match streams.

Android

Operating systems: 19+ (Kitkat 4.4 and above)

Apple iPhone and iPad

Operating systems: the latest two iOS versions (currently 12 and 13)

For more advice, please email ourleague@streamamg.com

Can I watch the match afterwards?

After a match has been played, you can find full match replays in the following days via our main website or via the Our League app. The replay will only be available to season card holders for their home and away matches whilst matches are being played behind closed doors. The code used to validate your stream will give you automatic access to replay of these matches

Which Devices can I watch the match on?

Live video streams can be accessed across desktop, tablet and mobile devices with up-to-date browsers or via the official Our League app on mobile or tablet.

If you are unsure whether your technology will be supported, please contact ourleague@streamamg.com with your device and browser details. Your browser should be one of the latest versions of Microsoft Edge, Mozilla Firefox, Google Chrome or Safari.

Internet Explorer and Opera are not supported for Live Video.

You can check if your browser is the most up to date version below:

Google Chrome (recommended)

Edge

Mozilla Firefox

Safari – make sure your iOS device is up to date and no software updates need to be completed

Still having issues? Please email support at ourleague@streamamg.com

Can I cast the match onto my TV?

As part of our ongoing improvement of the Our League app, users can now cast their screen onto their TV via series of casting devices/Smart TV functionality.

For more information on how to do this, click here.

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